Connect SandeshChat and Freshchat Classic
Integrate SandeshChat with Freshchat Classic to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a User in Freshchat when New Inbound Message Arrives in SandeshChat
Search Users in Freshchat Classic when New Inbound Message Arrives in SandeshChat
Create a conversation in Freshchat Classic when New Inbound Message Arrives in SandeshChat
Search User in Freshchat Classic when New Inbound Message Arrives in SandeshChat
Create a User in Freshchat when Message Delivery Status Changes in SandeshChat
Popular SandeshChat + Freshchat Classic flows
Start from a real workflow other teams are already running.
Choose a trigger
SandeshChat
When this happens...
New Inbound Message Arrives
Message Delivery Status Changes
Choose an action
Freshchat Classic
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Create a User in Freshchat when New Inbound Message Arrives in SandeshChat
Use this flowSearch Users in Freshchat Classic when New Inbound Message Arrives in SandeshChat
Use this flowCreate a conversation in Freshchat Classic when New Inbound Message Arrives in SandeshChat
Use this flowSearch User in Freshchat Classic when New Inbound Message Arrives in SandeshChat
Use this flowCreate a User in Freshchat when Message Delivery Status Changes in SandeshChat
Use this flowSearch Users in Freshchat Classic when Message Delivery Status Changes in SandeshChat
Use this flowCreate a conversation in Freshchat Classic when Message Delivery Status Changes in SandeshChat
Use this flowSearch User in Freshchat Classic when Message Delivery Status Changes in SandeshChat
Use this flowSupported Triggers & Actions
Everything you can automate between SandeshChat and Freshchat Classic.
When this happensTriggers
A trigger is an event that starts a workflow.
New Inbound Message Arrives
Runs when new inbound message arrives.
Message Delivery Status Changes
Runs when Message Delivery Status Changes
Do thisActions
Action is the task that follows automatically within your SandeshChat integrations.
Send Template Message
Send a SandeshChat template message to a recipient's phone number.
Send Session Message
Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About SandeshChat
SandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.
Learn moreSimilar apps
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SandeshChat and Freshchat Classic accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SandeshChat and Freshchat Classic as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshchat Classic. No coding required.
Yes. You can set up a workflow where SandeshChat triggers actions in Freshchat Classic, and a separate workflow where Freshchat Classic triggers actions in SandeshChat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SandeshChat and Freshchat Classic. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SandeshChat and Freshchat Classic integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
