
When this happens...

Automatically do this!
Send Template Based WhatsApp Message
Add Contact
Send Session Message
Update Contact Attributes
Start Chat Bot
Assign User
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Action is the task that follows automatically within your Segmetrics integrations.
Returns the full customer journey of a single contact by email
Adds a contact to the specified SegMetrics integration.
Add Tags to given contact.
Adds a purchase to the specified SegMetrics integration.
Adds a subscription to the existing contact. If the subscription id already exist, it will be updated.
Remove Tags to Contact

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To start, connect both your Segmetrics and Wati accounts to viaSocket. Once connected, you can set up a workflow where an event in Segmetrics triggers actions in Wati (or vice versa).
Absolutely. You can customize how Segmetrics data is recorded in Wati . This includes choosing which data fields go into which fields of Wati , setting up custom formats, and filtering out unwanted information.
The data sync between Segmetrics and Wati typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Segmetrics and Wati . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SegMetrics gives you clarity on where your leads come from, how they act, and how much your marketing is really worth.
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