IntegrationsSendGridFacebook Messenger
SendGrid + Facebook Messenger

Connect SendGrid and Facebook Messenger to Build Intelligent Automations

Choose a Trigger

SendGrid

When this happens...

Choose an Action

Facebook Messenger

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Sent to Page

New Message Sent to Page

Triggered when a new message is received from a user on Facebook Messenger sent from page.

Request a new Trigger for SendGrid

Do thisActions

Action is the task that follows automatically within your SendGrid integrations.

Create or Update Contact

Create or Update Contact

This action allows you to add or update a Contact in SendGrid. You can use this action to add the contact to the list.

Add Recipient to SendGrid

Add Recipient to SendGrid

Add a Recipient to SendGrid List.

Add a Single Recipient to a List

Add a Single Recipient to a List

Adds an existing recipient to a specified SendGrid contact list.

Send Message from Page

Send Message from Page

Sends a message to a user from a page.

Send Receipt Template

Send Receipt Template

The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.

Set Messenger Welcome Screen

Set Messenger Welcome Screen

Dropdown to choose which Messenger Profile property/properties to set (get_started, greeting, or both).

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Frequently Asked Questions

How do I start an integration between SendGrid and Facebook Messenger?

To start, connect both your SendGrid and Facebook Messenger accounts to viaSocket. Once connected, you can set up a workflow where an event in SendGrid triggers actions in Facebook Messenger (or vice versa).

Can we customize how data from SendGrid is recorded in Facebook Messenger?

Absolutely. You can customize how SendGrid data is recorded in Facebook Messenger. This includes choosing which data fields go into which fields of Facebook Messenger, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SendGrid and Facebook Messenger?

The data sync between SendGrid and Facebook Messenger typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SendGrid to Facebook Messenger?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SendGrid and Facebook Messenger?

Yes, you can set conditional logic to control the flow of data between SendGrid and Facebook Messenger. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SendGrid

About SendGrid

SendGrid, a Twilio service, offers cloud-based solutions to facilitate email marketing campaigns, transactional emails, and direct email communication through API, SMTP Relay, and Marketing Campaigns interface.

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Facebook Messenger

About Facebook Messenger

Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.

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