Connect ServiceBell and Gtwy to Build Intelligent Automations

Choose a Trigger

ServiceBell

When this happens...

Choose an Action

Gtwy

Automatically do this!

Enable Integrations or automations with these events of ServiceBell and Gtwy

Enable Integrations or automations with these events of ServiceBell and Gtwy

Triggers

Error Alert

Error Alert

Send an alert when an error occurs for one or more selected bridges.

Missing Variable Alert

Missing Variable Alert

Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.

retry alert is created

retry alert is created

runs when retry alert is created

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Actions

Talk to AI

Talk to AI

Give prompt to the selected AI agent and receive its reply.

Send Message to AI Agent

Send Message to AI Agent

Send a message to the selected AI agent and receive its reply.

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Frequently Asked Questions

How do I start an integration between ServiceBell and Gtwy?

To start, connect both your ServiceBell and Gtwy accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceBell triggers actions in Gtwy (or vice versa).

Can we customize how data from ServiceBell is recorded in Gtwy?

Absolutely. You can customize how ServiceBell data is recorded in Gtwy. This includes choosing which data fields go into which fields of Gtwy, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceBell and Gtwy?

The data sync between ServiceBell and Gtwy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceBell to Gtwy?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceBell and Gtwy?

Yes, you can set conditional logic to control the flow of data between ServiceBell and Gtwy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceBell

About ServiceBell

ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.

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Gtwy

About Gtwy

AI Middleware is a platform designed to facilitate seamless integration and interaction between artificial intelligence systems and other software applications. It acts as an intermediary layer that simplifies the communication and data exchange processes, enabling developers to build more efficient and scalable AI-driven solutions.

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