Connect ServiceBell and Onesta AI to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between ServiceBell and Onesta AI?

To start, connect both your ServiceBell and Onesta AI accounts to viaSocket. Once connected, you can set up a workflow where an event in ServiceBell triggers actions in Onesta AI (or vice versa).

Can we customize how data from ServiceBell is recorded in Onesta AI?

Absolutely. You can customize how ServiceBell data is recorded in Onesta AI. This includes choosing which data fields go into which fields of Onesta AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ServiceBell and Onesta AI?

The data sync between ServiceBell and Onesta AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ServiceBell to Onesta AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ServiceBell and Onesta AI?

Yes, you can set conditional logic to control the flow of data between ServiceBell and Onesta AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ServiceBell

About ServiceBell

ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.

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Onesta AI

About Onesta AI

Onesta is an AI powered Sales CoPilot, automatically generating email responses for your sales leads.

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