To start, connect both your servicetitan and Dotcom Monitor accounts to viaSocket. Once connected, you can set up a workflow where an event in servicetitan triggers actions in Dotcom Monitor (or vice versa).

Absolutely. You can customize how servicetitan data is recorded in Dotcom Monitor. This includes choosing which data fields go into which fields of Dotcom Monitor, setting up custom formats, and filtering out unwanted information.

The data sync between servicetitan and Dotcom Monitor typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.