Integrate SerwerSMS with LiveAgent to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Phone Number to Blacklist in SerwerSMS when New Customer in Liveagent
Add Contact to SerwerSMS when New Customer in Liveagent
Send SMS via SerwerSMS when New Customer in Liveagent
List Customers from LiveAgent when New Message Received in SerwerSMS
List Conversations from LiveAgent when New Message Received in SerwerSMS
Start from a real workflow other teams are already running.
SerwerSMS
When this happens...
New Message Received
New Message Sent
LiveAgent
Automatically do this!
List Customers
List Conversations
Add New Customer
Add Customer to Group
Remove Customer From Group
List Companies
List Customers Groups
List Departments
List Knowledgebases
List Tags
List Widgets
Add Phone Number to Blacklist in SerwerSMS when New Customer in Liveagent
Use this flowAdd Contact to SerwerSMS when New Customer in Liveagent
Use this flowSend SMS via SerwerSMS when New Customer in Liveagent
Use this flowList Customers from LiveAgent when New Message Received in SerwerSMS
Use this flowList Conversations from LiveAgent when New Message Received in SerwerSMS
Use this flowAdd New Customer in Liveagent when New Message Received in SerwerSMS
Use this flowAdd Customer to Group in Liveagent when New Message Received in SerwerSMS
Use this flowRemove Customer From Group in Liveagent when New Message Received in SerwerSMS
Use this flowList Companies in Liveagent when New Message Received in SerwerSMS
Use this flowList Customers Groups from LiveAgent when New Message Received in SerwerSMS
Use this flowEverything you can automate between SerwerSMS and LiveAgent.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new message is received.
Triggers when a new message is sent.
Triggers when a new customer is added.
Action is the task that follows automatically within your SerwerSMS integrations.
Add a phone number to the blacklist to prevent it from receiving SMS.
Add a new contact.
Send message SMS.
Get details of all customers.
Get details of all conversations.
Add new customer in LiveAgent.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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SerwerSMS is a comprehensive platform for managing SMS communication, offering tools for sending bulk messages, notifications, and marketing campaigns. It is designed to enhance customer engagement and streamline communication processes.
Learn moreLiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
Learn moreSign up for a free viaSocket account, then authorize both your SerwerSMS and LiveAgent accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SerwerSMS and LiveAgent as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach LiveAgent. No coding required.
Yes. You can set up a workflow where SerwerSMS triggers actions in LiveAgent, and a separate workflow where LiveAgent triggers actions in SerwerSMS. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SerwerSMS and LiveAgent. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SerwerSMS and LiveAgent integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.