
When this happens...

Automatically do this!
Send Template Based WhatsApp Message
Add Contact
Send Session Message
Update Contact Attributes
Start Chat Bot
Assign User
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a specific event occurs in Wati.
Action is the task that follows automatically within your Shiprocket integrations.
Creates a new order.
Create a new product.
Create a new pickup location in your account.
Generate Invoice pdf for specific order.
Search a specific order by order channel name.
Cancel a created order.

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To start, connect both your Shiprocket and Wati accounts to viaSocket. Once connected, you can set up a workflow where an event in Shiprocket triggers actions in Wati (or vice versa).
Absolutely. You can customize how Shiprocket data is recorded in Wati . This includes choosing which data fields go into which fields of Wati , setting up custom formats, and filtering out unwanted information.
The data sync between Shiprocket and Wati typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Shiprocket and Wati . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Shiprocket is a leading eCommerce logistics and shipping solution in India, designed to streamline the shipping process for online retailers. It offers a comprehensive platform that integrates with various eCommerce platforms, providing features like automated shipping, real-time tracking, and multiple courier options to enhance the delivery experience for businesses and their customers.
Learn MoreWati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.
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