Connect Shodan and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Shodan
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
Enable Integrations or automations with these events of Shodan and BoldDesk
Enable Integrations or automations with these events of Shodan and BoldDesk
Actions
Find Host
Find an existing host.
Find Host Count
Find an existing hose count.
List Filters
List all an existing filters.
List Protocols
List all an existing protocols.
List Providers
List all an existing providers.
Create Ticket
Creates a new support ticket in BoldDesk.
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Frequently Asked Questions
To start, connect both your Shodan and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Shodan triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Shodan data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Shodan and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Shodan and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Shodan
Shodan is a search engine for Internet-connected devices, allowing users to discover and analyze devices and systems exposed to the public internet. It provides insights into the security and vulnerabilities of these devices, making it a valuable tool for cybersecurity professionals and researchers.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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