Full list

Supported Triggers & Actions

Everything you can automate between ShopBase and Wati .

When this happensTriggers

A trigger is an event that starts a workflow.

New Product Created

New Product Created

Runs when new Product is created

New Order Is Created

New Order Is Created

Runs when New Order Is Created

Product Updated

Product Updated

Runs when product is updated

New Customer Created

New Customer Created

Runs when new customer created

New Event Occurs

New Event Occurs

Runs when a specific event occurs in Wati.

When a chatbot is triggered

When a chatbot is triggered

Runs the workflow automatically when a chatbot is triggered in Wati.

Do thisActions

Action is the task that follows automatically within your ShopBase integrations.

Create Order

Create Order

Add an order to your store.

Create New Product

Create New Product

Create product with variants

Add Product Variant

Add Product Variant

Add variant with SKU & price

Add Product Image

Add Product Image

Upload an image to a product

Update Product Title and Images

Update Product Title and Images

Change product title & images

Get Shop Details

Get Shop Details

Get connected store details

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations ShopBase
ShopBase + Wati
ShopBase logo

About ShopBase

ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.

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Integrations Wati
Wati + ShopBase
Wati  logo

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

Learn more

Frequently Asked Questions

How do I connect ShopBase and Wati ?

Sign up for a free viaSocket account, then authorize both your ShopBase and Wati accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between ShopBase and Wati as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from ShopBase to Wati ?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Wati . No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where ShopBase triggers actions in Wati , and a separate workflow where Wati triggers actions in ShopBase. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between ShopBase and Wati . Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire ShopBase and Wati integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.