Connect SimpleKPI and Tiledesk to Build Intelligent Automations

Choose a Trigger

SimpleKPI

When this happens...

Choose an Action

Tiledesk

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

Request a new Trigger for SimpleKPI

Do thisActions

Action is the task that follows automatically within your SimpleKPI integrations.

Add KPI entry

Add KPI entry

Add a KPI data entry with a date, actual and target values, and optional notes.

Update KPI entry

Update KPI entry

Update an existing KPI entry for a given date with new actual, target, or notes.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

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Frequently Asked Questions

How do I start an integration between SimpleKPI and Tiledesk?

To start, connect both your SimpleKPI and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in SimpleKPI triggers actions in Tiledesk (or vice versa).

Can we customize how data from SimpleKPI is recorded in Tiledesk?

Absolutely. You can customize how SimpleKPI data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SimpleKPI and Tiledesk?

The data sync between SimpleKPI and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SimpleKPI to Tiledesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SimpleKPI and Tiledesk?

Yes, you can set conditional logic to control the flow of data between SimpleKPI and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SimpleKPI

About SimpleKPI

SimpleKPI is KPI Software for companies of all sizes who track Key Performance Indicators and metrics - complete with easy to use tools for visualizing data on dashboards, building engaging reports and analyzing performance.

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Tiledesk

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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