To start, connect both your sinch and ikigai accounts to viaSocket. Once connected, you can set up a workflow where an event in sinch triggers actions in ikigai (or vice versa).

Absolutely. You can customize how sinch data is recorded in ikigai. This includes choosing which data fields go into which fields of ikigai, setting up custom formats, and filtering out unwanted information.

The data sync between sinch and ikigai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.