Connect Smartcat and Tawk.to to Build Intelligent Automations

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Smartcat

When this happens...

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Tawk.to

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Create a support ticket in Tawk.to for a chat on the selected property.

Request a new Trigger for Smartcat

Do thisActions

Action is the task that follows automatically within your Smartcat integrations.

Delete the project

Delete the project

Delete the project.

Start processing the project statistics

Start processing the project statistics

Start processing the project statistics.

Enable or disable fuzzy matches

Enable or disable fuzzy matches

Enable/Disable fuzzy repetitions in project statistics

Cancel project

Cancel project

Cancel the project.

Restore project

Restore project

Restore the project.

Complete project

Complete project

Complete the project.

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Frequently Asked Questions

How do I start an integration between Smartcat and Tawk.to?

To start, connect both your Smartcat and Tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartcat triggers actions in Tawk.to (or vice versa).

Can we customize how data from Smartcat is recorded in Tawk.to?

Absolutely. You can customize how Smartcat data is recorded in Tawk.to. This includes choosing which data fields go into which fields of Tawk.to, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Smartcat and Tawk.to?

The data sync between Smartcat and Tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Smartcat to Tawk.to?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Smartcat and Tawk.to?

Yes, you can set conditional logic to control the flow of data between Smartcat and Tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Smartcat

About Smartcat

Smartcat is an all-in-one platform connecting businesses and translators into a continuous translation delivery loop by combining a collaborative workflow solution, a marketplace, and a network of translation professionals.

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Tawk.to

About Tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

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