To start, connect both your smartdialog and convirza accounts to viaSocket. Once connected, you can set up a workflow where an event in smartdialog triggers actions in convirza (or vice versa).

Absolutely. You can customize how smartdialog data is recorded in convirza. This includes choosing which data fields go into which fields of convirza, setting up custom formats, and filtering out unwanted information.

The data sync between smartdialog and convirza typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.