To start, connect both your smartengage and freshlearn accounts to viaSocket. Once connected, you can set up a workflow where an event in smartengage triggers actions in freshlearn (or vice versa).

Absolutely. You can customize how smartengage data is recorded in freshlearn. This includes choosing which data fields go into which fields of freshlearn, setting up custom formats, and filtering out unwanted information.

The data sync between smartengage and freshlearn typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.