To start, connect both your smartercontact and birdeye accounts to viaSocket. Once connected, you can set up a workflow where an event in smartercontact triggers actions in birdeye (or vice versa).

Absolutely. You can customize how smartercontact data is recorded in birdeye. This includes choosing which data fields go into which fields of birdeye, setting up custom formats, and filtering out unwanted information.

The data sync between smartercontact and birdeye typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.