
When this happens...

Automatically do this!
Create a Contact
Send Message to Conversation
Invite a team member
Create saved reply
Create tag
Create support request
Update Contact
Create label
Create group
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Action is the task that follows automatically within your Smartlook integrations.
Retrieve the details of event
Retrieve the details of funnel
Retrieve the details of event
Retrieve the details of funnel
This API retrieves event statistics from Smartlook within a specified date range and optional occurrence histogram interval.
Add a new Contact to Tiledesk.

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To start, connect both your Smartlook and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartlook triggers actions in Tiledesk (or vice versa).
Absolutely. You can customize how Smartlook data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.
The data sync between Smartlook and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Smartlook and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Smartlook is an analytics tool that helps businesses understand user behavior on their websites and mobile apps. It provides features like session recordings, heatmaps, and event tracking to optimize user experience and improve conversion rates.
Learn MoreTiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
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