To start, connect both your smartrmail and Lone Worker accounts to viaSocket. Once connected, you can set up a workflow where an event in smartrmail triggers actions in Lone Worker (or vice versa).

Absolutely. You can customize how smartrmail data is recorded in Lone Worker. This includes choosing which data fields go into which fields of Lone Worker, setting up custom formats, and filtering out unwanted information.

The data sync between smartrmail and Lone Worker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.