To start, connect both your smsbox and pastel accounts to viaSocket. Once connected, you can set up a workflow where an event in smsbox triggers actions in pastel (or vice versa).

Absolutely. You can customize how smsbox data is recorded in pastel. This includes choosing which data fields go into which fields of pastel, setting up custom formats, and filtering out unwanted information.

The data sync between smsbox and pastel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.