Connect Smsmobileapi and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
New SMS Received
New SMS or WhatsApp Is Sent
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New SMS Received
Triggers when a new SMS has been received.
New SMS or WhatsApp Is Sent
Runs when new SMS or WhatsApp is sent
Do thisActions
Action is the task that follows automatically within your Smsmobileapi integrations.
Send SMS
Sends an SMS to a recipient.
Get Missed Call
List missed calls from your mobile using SMS Mobile API.
Send WhatsApp Message
Send a WhatsApp message to one or more recipients with optional short link, encryption, and scheduled delivery.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
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Frequently Asked Questions
To start, connect both your Smsmobileapi and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Smsmobileapi triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Smsmobileapi data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Smsmobileapi and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Smsmobileapi and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Smsmobileapi
Smsmobileapi offers robust SMS solutions for businesses, enabling seamless communication through text messaging. Ideal for marketing campaigns, customer notifications, and more.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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