Connect SocialKit and FuseDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for SocialKit
Choose an Action
Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
Ready to use SocialKit and FuseDesk automations
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact is updated in FuseDesk
Contact Created
Triggers when a contact is created in FuseDesk
Case Created
Triggers when a new FuseDesk case is created.
Case Updated
Triggers when a new FuseDesk case is updated.
Case Closed
Triggers when a FuseDesk case has been resolved and marked as Closed
Department Added
Triggers when a Department is Added.
Do thisActions
Action is the task that follows automatically within your SocialKit integrations.
Get YouTube Details
Returns a video's title, channel info, views, likes, and comment count for a given YouTube URL.
Get YouTube Summary
Generate a concise summary of the video's content from a provided YouTube URL.
Get YouTube Comments
Retrieve up to the specified number of top comments from a YouTube video URL.
Get YouTube Transcript
Retrieve the complete transcript for a YouTube video using its URL.
Create Contact
Creates a Contact
Create FuseDesk Case
Create a new FuseDesk Case
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Frequently Asked Questions
To start, connect both your SocialKit and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in SocialKit triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how SocialKit data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between SocialKit and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SocialKit and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SocialKit
SocialKit is a comprehensive platform designed to enhance your social media management and marketing efforts. With tools for scheduling, analytics, and content creation, it streamlines your social media strategy and boosts engagement.
Learn MoreAbout FuseDesk
FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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