To start, connect both your sonetel and avena accounts to viaSocket. Once connected, you can set up a workflow where an event in sonetel triggers actions in avena (or vice versa).

Absolutely. You can customize how sonetel data is recorded in avena. This includes choosing which data fields go into which fields of avena, setting up custom formats, and filtering out unwanted information.

The data sync between sonetel and avena typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.