Connect Sonix and SnapEngage to Build Intelligent Automations
Choose a Trigger
When this happens...
New Transcript
Choose an Action
Automatically do this!
- Request a new Action for SnapEngage
Enable Integrations or automations with these events of Sonix and SnapEngage
Enable Integrations or automations with these events of Sonix and SnapEngage
Triggers
New Transcript
Triggers when a new transcript is complete.
Actions
Transcribe File
Submits a new media file for transcription.
List all folder
Get all folder in Sonix.
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- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Sonix and SnapEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in Sonix triggers actions in SnapEngage (or vice versa).
Absolutely. You can customize how Sonix data is recorded in SnapEngage. This includes choosing which data fields go into which fields of SnapEngage, setting up custom formats, and filtering out unwanted information.
The data sync between Sonix and SnapEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sonix and SnapEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Sonix
Sonix is an automated transcription service. We quickly and accurately convert audio and video files to text. We also provide rich editing tools so you can easily edit, annotate, and export your transcripts.
Learn MoreAbout SnapEngage
SnapEngage is a powerful live chat solution designed to enhance customer engagement and support. It offers businesses the ability to connect with their website visitors in real-time, providing instant assistance and improving customer satisfaction. With features like chatbots, integrations with CRM systems, and analytics, SnapEngage helps businesses streamline their communication processes and boost their customer support capabilities.
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