To start, connect both your sotellus and reviews360 accounts to viaSocket. Once connected, you can set up a workflow where an event in sotellus triggers actions in reviews360 (or vice versa).

Absolutely. You can customize how sotellus data is recorded in reviews360. This includes choosing which data fields go into which fields of reviews360, setting up custom formats, and filtering out unwanted information.

The data sync between sotellus and reviews360 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.