To start, connect both your sowork and olark accounts to viaSocket. Once connected, you can set up a workflow where an event in sowork triggers actions in olark (or vice versa).

Absolutely. You can customize how sowork data is recorded in olark. This includes choosing which data fields go into which fields of olark, setting up custom formats, and filtering out unwanted information.

The data sync between sowork and olark typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.