Connect Speech is Cheap and Gorgias to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new support ticket is created.
Do thisActions
Action is the task that follows automatically within your Speech is Cheap integrations.
Create a New Transcription Job
Create a new transcription job by providing an audio file URL.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
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Frequently Asked Questions
To start, connect both your Speech is Cheap and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Speech is Cheap triggers actions in Gorgias (or vice versa).
Absolutely. You can customize how Speech is Cheap data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.
The data sync between Speech is Cheap and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Speech is Cheap and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Speech is Cheap
Speech is Cheap is a platform designed to facilitate seamless communication and collaboration through voice and video conferencing. It offers tools for hosting virtual meetings, webinars, and online discussions, making it an ideal solution for businesses, educators, and remote teams looking to enhance their communication capabilities.
Learn MoreAbout Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
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