Connect SprintOps and Gorgias
Integrate SprintOps with Gorgias to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Gorgias ticket in Gorgias when When a new task is created in SprintOps
Create customer in Gorgias when When a new task is created in SprintOps
Update Customer in Gorgias when When a new task is created in SprintOps
Delete Customer in Gorgias when When a new task is created in SprintOps
Add message to ticket in Gorgias ticket when When a new task is created in SprintOps
Popular SprintOps + Gorgias flows
Start from a real workflow other teams are already running.
Choose a trigger
SprintOps
When this happens...
When a new task is created
When a task is updated
When a task is moved
When a task is assigned
When a task's sprint assignment changes
When a task is deleted
Choose an action
Gorgias
Automatically do this!
Create Gorgias ticket
Create customer
Update Customer
Delete Customer
Add message to ticket
Create User
Update User
Delete User
Create team
Update Team
Delete Team
Create Gorgias ticket in Gorgias when When a new task is created in SprintOps
Use this flowCreate customer in Gorgias when When a new task is created in SprintOps
Use this flowUpdate Customer in Gorgias when When a new task is created in SprintOps
Use this flowDelete Customer in Gorgias when When a new task is created in SprintOps
Use this flowAdd message to ticket in Gorgias ticket when When a new task is created in SprintOps
Use this flowCreate User in Gorgias when When a new task is created in SprintOps
Use this flowUpdate User in Gorgias when When a new task is created in SprintOps
Use this flowDelete User in Gorgias when When a new task is created in SprintOps
Use this flowCreate team in Gorgias when When a new task is created in SprintOps
Use this flowUpdate Team in Gorgias when When a new task is created in SprintOps
Use this flowSupported Triggers & Actions
Everything you can automate between SprintOps and Gorgias.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new task is created
Runs the workflow automatically whenever a new task is created in SprintOps.
When a task is updated
Runs the workflow automatically whenever a task is updated in SprintOps.
When a task is moved
Runs the workflow automatically whenever a task is moved in SprintOps.
When a task is assigned
Runs the workflow automatically whenever a task is assigned.
When a task's sprint assignment changes
Runs the workflow automatically whenever a task is assigned to, moved between, or removed from a sprint.
When a task is deleted
Runs the workflow automatically whenever any task is deleted.
Do thisActions
Action is the task that follows automatically within your SprintOps integrations.
Create Task
Create a new task in a sprint or the backlog, including title, description, assignees, priority, status, type, and story points.
Create Gorgias ticket
Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.
Create customer
Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.
Update Customer
Update a customer's name, email, language, timezone, or contact channel using their customer ID.
Delete Customer
Remove a customer from Gorgias using their customer ID.
Add message to ticket
Add a message to the selected Gorgias ticket so it appears in the ticket conversation.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About SprintOps
SprintOps is an agile project and task management tool for teams. Plan sprints, manage backlogs, organize work on Kanban boards, and track progress with reports like burndown and velocity. Collaborate with assignments, comments, and notifications to keep deliveries on schedule.
Learn moreSimilar apps
About Gorgias
Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SprintOps and Gorgias accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SprintOps and Gorgias as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gorgias. No coding required.
Yes. You can set up a workflow where SprintOps triggers actions in Gorgias, and a separate workflow where Gorgias triggers actions in SprintOps. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SprintOps and Gorgias. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SprintOps and Gorgias integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
