To start, connect both your storylane and freshreview accounts to viaSocket. Once connected, you can set up a workflow where an event in storylane triggers actions in freshreview (or vice versa).

Absolutely. You can customize how storylane data is recorded in freshreview. This includes choosing which data fields go into which fields of freshreview, setting up custom formats, and filtering out unwanted information.

The data sync between storylane and freshreview typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.