Connect string and Gorgias to Build Intelligent Automations

Choose a Trigger

string

When this happens...

Choose an Action

Gorgias

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for string

Do thisActions

Action is the task that follows automatically within your string integrations.

Mapping identifiers

Mapping identifiers

Retrieve Interaction Network

Retrieve Interaction Network

Get Interaction Partners

Get Interaction Partners

Functional Enrichment Analysis

Functional Enrichment Analysis

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

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Frequently Asked Questions

How do I start an integration between string and Gorgias?

To start, connect both your string and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in string triggers actions in Gorgias (or vice versa).

Can we customize how data from string is recorded in Gorgias?

Absolutely. You can customize how string data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between string and Gorgias?

The data sync between string and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from string to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between string and Gorgias?

Yes, you can set conditional logic to control the flow of data between string and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

string

About string

String is a cloud-based direct phone line and messaging solution that scales and modernizes business texting, calling, and direct messaging.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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