To start, connect both your SugarCRM and bik accounts to viaSocket. Once connected, you can set up a workflow where an event in SugarCRM triggers actions in bik (or vice versa).

Absolutely. You can customize how SugarCRM data is recorded in bik. This includes choosing which data fields go into which fields of bik, setting up custom formats, and filtering out unwanted information.

The data sync between SugarCRM and bik typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.