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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your SupportBee and AssemblyAI accounts to viaSocket. Once connected, you can set up a workflow where an event in SupportBee triggers actions in AssemblyAI (or vice versa).
Absolutely. You can customize how SupportBee data is recorded in AssemblyAI. This includes choosing which data fields go into which fields of AssemblyAI, setting up custom formats, and filtering out unwanted information.
The data sync between SupportBee and AssemblyAI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SupportBee and AssemblyAI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.
Learn MoreAssemblyAI's Speech AI models include accurate speech-to-text for voice data (such as calls, virtual meetings, and podcasts), speaker detection and more.
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