Connect SupportBee and AssemblyAI to Build Intelligent Automations

Choose a Trigger

SupportBee

When this happens...

Choose an Action

AssemblyAI

Automatically do this!

Enable Integrations or automations with these events of SupportBee and AssemblyAI

Enable Integrations or automations with these events of SupportBee and AssemblyAI

Actions

Transcribe

Transcribe

Transcribe an audio or video file using AssemblyAI.

Get Transcript Redacted Audio Result

Get Transcript Redacted Audio Result

Get the result of the redacted audio model.

Get Transcript

Get Transcript

Get details of a transcript by its id.

Get Transcript Sentences

Get Transcript Sentences

Retrieve the sentences of the transcript by its ID.

Get Transcript Paragraph

Get Transcript Paragraph

Retrieve the paragraphs of the transcript by its ID.

Get Transcript Subtitles

Get Transcript Subtitles

Export the transcript as SRT or VTT subtitles.

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Frequently Asked Questions

How do I start an integration between SupportBee and AssemblyAI?

To start, connect both your SupportBee and AssemblyAI accounts to viaSocket. Once connected, you can set up a workflow where an event in SupportBee triggers actions in AssemblyAI (or vice versa).

Can we customize how data from SupportBee is recorded in AssemblyAI?

Absolutely. You can customize how SupportBee data is recorded in AssemblyAI. This includes choosing which data fields go into which fields of AssemblyAI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SupportBee and AssemblyAI?

The data sync between SupportBee and AssemblyAI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SupportBee to AssemblyAI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SupportBee and AssemblyAI?

Yes, you can set conditional logic to control the flow of data between SupportBee and AssemblyAI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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AssemblyAI

About AssemblyAI

AssemblyAI's Speech AI models include accurate speech-to-text for voice data (such as calls, virtual meetings, and podcasts), speaker detection and more.

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