Connect SupportBee and code to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between SupportBee and code?

To start, connect both your SupportBee and code accounts to viaSocket. Once connected, you can set up a workflow where an event in SupportBee triggers actions in code (or vice versa).

Can we customize how data from SupportBee is recorded in code?

Absolutely. You can customize how SupportBee data is recorded in code. This includes choosing which data fields go into which fields of code, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SupportBee and code?

The data sync between SupportBee and code typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SupportBee to code?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SupportBee and code?

Yes, you can set conditional logic to control the flow of data between SupportBee and code. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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code

About code

Write custom Python or Javascript code in response to any data from any service! Transform, mutate, customize or even do custom HTTP in a native and familiar environment.

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