IntegrationsSupportBeeMagento
SupportBee + Magento

Connect SupportBee and Magento to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between SupportBee and Magento?

To start, connect both your SupportBee and Magento accounts to viaSocket. Once connected, you can set up a workflow where an event in SupportBee triggers actions in Magento (or vice versa).

Can we customize how data from SupportBee is recorded in Magento?

Absolutely. You can customize how SupportBee data is recorded in Magento. This includes choosing which data fields go into which fields of Magento, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SupportBee and Magento?

The data sync between SupportBee and Magento typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SupportBee to Magento?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SupportBee and Magento?

Yes, you can set conditional logic to control the flow of data between SupportBee and Magento. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SupportBee

About SupportBee

SupportBee is a customer support software designed to help businesses manage and streamline their customer service operations. It offers a collaborative platform for teams to handle customer inquiries efficiently, ensuring timely responses and improved customer satisfaction.

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Magento

About Magento

Magento is the premier open source e-commerce app used by millions of customers each and every day.

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