To start, connect both your supportivekoala and telzio accounts to viaSocket. Once connected, you can set up a workflow where an event in supportivekoala triggers actions in telzio (or vice versa).

Absolutely. You can customize how supportivekoala data is recorded in telzio. This includes choosing which data fields go into which fields of telzio, setting up custom formats, and filtering out unwanted information.

The data sync between supportivekoala and telzio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.