Full list

Supported Triggers & Actions

Everything you can automate between SurveyMonkey and Wati .

When this happensTriggers

A trigger is an event that starts a workflow.

New Survey Response

New Survey Response

Triggers when new survey response arrives

New Survey

New Survey

Triggers when new survey is created

New Event Occurs

New Event Occurs

Runs when a specific event occurs in Wati.

When a chatbot is triggered

When a chatbot is triggered

Runs the workflow automatically when a chatbot is triggered in Wati.

When a template message is sent in Wati

When a template message is sent in Wati

Runs the workflow automatically whenever a template message is sent in Wati.

When a session message is sent

When a session message is sent

Runs the workflow automatically whenever a session message is sent in Wati.

Do thisActions

Action is the task that follows automatically within your SurveyMonkey integrations.

Create a Contact

Create a Contact

Creates a new contact in the address book.

Find Survey

Find Survey

Finds the Surveys by survey id.

Find collector

Find collector

Find collector for one of your survey

Find message

Find message

Find message in surveymonkey

Find contact by email

Find contact by email

Finds a contact in SurveyMonkey using an email address.

Send WhatsApp Template Message

Send WhatsApp Template Message

Send a WhatsApp message using a Wati template.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

viaSocket AI builder interface
AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,000+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating SurveyMonkey and Wati free

No credit card required. Set up your first workflow in minutes.

Integrations SurveyMonkey
SurveyMonkey + Wati
SurveyMonkey logo

About SurveyMonkey

SurveyMonkey is a cloud-based survey tool that helps users create, send, and analyze surveys. Users can use a variety of question types, deploy surveys across multiple platforms, and utilize tools for data analysis and integration with other services.

Learn more
Integrations Wati
Wati + SurveyMonkey
Wati  logo

About Wati

Wati is an end-to-end customer communication platform on WhatsApp with Team Inbox, No Code Chatbot Builder, Broadcasts & more.

Learn more

Frequently Asked Questions

How do I connect SurveyMonkey and Wati ?

Sign up for a free viaSocket account, then authorize both your SurveyMonkey and Wati accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SurveyMonkey and Wati as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SurveyMonkey to Wati ?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Wati . No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SurveyMonkey triggers actions in Wati , and a separate workflow where Wati triggers actions in SurveyMonkey. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SurveyMonkey and Wati . Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SurveyMonkey and Wati integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.