To start, connect both your SweetAssist and talkroute accounts to viaSocket. Once connected, you can set up a workflow where an event in SweetAssist triggers actions in talkroute (or vice versa).

Absolutely. You can customize how SweetAssist data is recorded in talkroute. This includes choosing which data fields go into which fields of talkroute, setting up custom formats, and filtering out unwanted information.

The data sync between SweetAssist and talkroute typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.