To start, connect both your swizio and polly accounts to viaSocket. Once connected, you can set up a workflow where an event in swizio triggers actions in polly (or vice versa).

Absolutely. You can customize how swizio data is recorded in polly. This includes choosing which data fields go into which fields of polly, setting up custom formats, and filtering out unwanted information.

The data sync between swizio and polly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.