Connect Symbl.ai and kustomer to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Symbl.ai
Choose an Action
Automatically do this!
- Request a new Action for kustomer
Enable Integrations or automations with these events of Symbl.ai and kustomer
Enable Integrations or automations with these events of Symbl.ai and kustomer
Actions
Submit text
Submit text to create a conversation and process the content.
Append text
Append text to a conversation that you previously processed.
Submit audio [URL]
Submit audio using a URL to create a conversation and process the content.
Append audio [URL]
Append audio to an existing conversation using a URL and process the content.
Submit video [URL]
Submit video using a URL to create a conversation and process the content.
List conversations
Returns a list of conversations that you previously processed.
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- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Symbl.ai and kustomer accounts to viaSocket. Once connected, you can set up a workflow where an event in Symbl.ai triggers actions in kustomer (or vice versa).
Absolutely. You can customize how Symbl.ai data is recorded in kustomer. This includes choosing which data fields go into which fields of kustomer, setting up custom formats, and filtering out unwanted information.
The data sync between Symbl.ai and kustomer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Symbl.ai and kustomer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Symbl.ai
Symbl.ai is a cutting-edge AI platform that provides advanced conversational intelligence capabilities. It enables developers and businesses to integrate real-time speech-to-text, sentiment analysis, topic detection, and other AI-driven insights into their applications. With Symbl.ai, users can enhance their communication tools, improve customer interactions, and gain valuable insights from conversations.
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