Connect Syncly and Gorgias to Build Intelligent Automations

Choose a Trigger

Syncly

When this happens...

Choose an Action

Gorgias

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new support ticket is created.

Request a new Trigger for Syncly

Do thisActions

Action is the task that follows automatically within your Syncly integrations.

Create Feedback

Create Feedback

Import feedback to Syncly workspace

Create Agent

Create Agent

Create a new agent in Syncly workspace

Create Account

Create Account

Create a new account in Syncly workspace

Create Gorgias ticket

Create Gorgias ticket

Create a new support ticket in Gorgias using the customer's email, subject, tags, and initial message.

Create customer

Create customer

Add a new customer to Gorgias with their contact channel, name, email, language, and time zone.

Update Customer

Update Customer

Update a customer's name, email, language, timezone, or contact channel using their customer ID.

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Frequently Asked Questions

How do I start an integration between Syncly and Gorgias?

To start, connect both your Syncly and Gorgias accounts to viaSocket. Once connected, you can set up a workflow where an event in Syncly triggers actions in Gorgias (or vice versa).

Can we customize how data from Syncly is recorded in Gorgias?

Absolutely. You can customize how Syncly data is recorded in Gorgias. This includes choosing which data fields go into which fields of Gorgias, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Syncly and Gorgias?

The data sync between Syncly and Gorgias typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Syncly to Gorgias?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Syncly and Gorgias?

Yes, you can set conditional logic to control the flow of data between Syncly and Gorgias. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Syncly

About Syncly

Syncly is a powerful tool designed to streamline and automate data synchronization across various applications and platforms. It ensures that your data is always up-to-date and consistent, reducing manual effort and minimizing errors. Ideal for businesses and individuals looking to enhance productivity and efficiency in managing their digital workflows.

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Gorgias

About Gorgias

Gorgias is a customer support helpdesk designed for e-commerce businesses. It centralizes customer interactions and automates responses to streamline support operations.

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