
When this happens...
Visitor starts chat
End Tawk.to chat
New chat transcript arrives
Chat Ticket Created

Automatically do this!
Enable Integrations or automations with these events of Tawk.to and CustomGPT.ai
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket in tawk.to for a chat on the selected property.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tawk.to and CustomGPT.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in Tawk.to triggers actions in CustomGPT.ai (or vice versa).
Absolutely. You can customize how Tawk.to data is recorded in CustomGPT.ai. This includes choosing which data fields go into which fields of CustomGPT.ai, setting up custom formats, and filtering out unwanted information.
The data sync between Tawk.to and CustomGPT.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tawk.to and CustomGPT.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreCustomGPT builds your own AI-powered chatbot with your business content. Easy, no-code platform used by total beginners as well as advanced developers.
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