
When this happens...
Visitor starts chat
End Tawk.to chat
New chat transcript arrives
Create Chat Ticket

Automatically do this!
Add Note to Subscriber
Add subscriber to Tag
Update Subscriber
Archive Subscriber
Create Campaign
Create Custom Event
Remove Subscriber from Tag
Unsubscribe Email or Delete contact
Find Campaign
Find Subscriber
Send Campaign
Find Customer
Create Tag
Create a Subscriber
Find Tag
Campaign Report
Get latest chimp chatter
Add or Remove Member tags
Add Customer
Explore more automations built by businesses and experts
When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket in Tawk.to for a chat on the selected property.
runs when new audience is created
triggers when a new campaign is created or sent.
Action is the task that follows automatically within your tawk.to integrations.
Create a new Tawk.to site property and optionally send widget installation instructions to your email.
Retrieve detailed information for the selected Tawk.to property, including settings, agents, widgets, assets, and creation date.
Create a new Tawk.to chat widget for a selected property using the chosen name, type, and language.
Adds a new note to an existing subscriber
Add an email address to a tag within an audience. Note, the email address must already the subscribed to the audience,or this will fail.
Update an existing subscriber using email address.

Unlock the potential of your email marketing with these four must-try Mailchimp automation strategies. Elevate your campaigns and engage your audience effectively.

Transform your customer communication strategy with our step-by-step automation guide. Learn how to enhance engagement and efficiency in your business operations.

Mailchimp is a popular and user-friendly email marketing platform that helps businesses create, send, and analyze email campaigns with ease. It offers a drag-and-drop email builder, allowing even beginners to design professional emails without coding. With customizable templates and mobile-responsive designs, Mail chimp ensures your emails look great on any device.

Start your email marketing journey with our detailed guide to your first Mailchimp campaign. Follow our steps for a successful and impactful launch.

Discover the top 8 free email marketing tools for 2025. Enhance your campaigns and engage your audience effectively with our comprehensive guide.
To start, connect both your tawk.to and MailChimp accounts to viaSocket. Once connected, you can set up a workflow where an event in tawk.to triggers actions in MailChimp (or vice versa).
Absolutely. You can customize how tawk.to data is recorded in MailChimp. This includes choosing which data fields go into which fields of MailChimp, setting up custom formats, and filtering out unwanted information.
The data sync between tawk.to and MailChimp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between tawk.to and MailChimp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn MoreMailchimp is an all-in-one marketing platform that helps businesses manage and talk to their clients, customers, and other interested parties.
Learn More