Connect TextIt and Tawk.to to Build Intelligent Automations

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TextIt

When this happens...

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Tawk.to

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Visitor starts chat

Visitor starts chat

Start a workflow when a visitor begins a chat on the selected Tawk.to property.

End Tawk.to chat

End Tawk.to chat

Ends an active Tawk.to chat for the selected property.

New chat transcript arrives

New chat transcript arrives

Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.

Create Chat Ticket

Create Chat Ticket

Create a support ticket in Tawk.to for a chat on the selected property.

Request a new Trigger for TextIt

Do thisActions

Action is the task that follows automatically within your TextIt integrations.

Create Topic

Create Topic

create a new topic.

Create a Group

Create a Group

create a new contact group.

Delete a Group

Delete a Group

Deletes a contact group by its name.

Create Campaigns

Create Campaigns

create a new campaign.

Update Campaigns

Update Campaigns

update an existing campaign.

Delete Campaign Events

Delete Campaign Events

Delete a campaign event.

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Frequently Asked Questions

How do I start an integration between TextIt and Tawk.to?

To start, connect both your TextIt and Tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in TextIt triggers actions in Tawk.to (or vice versa).

Can we customize how data from TextIt is recorded in Tawk.to?

Absolutely. You can customize how TextIt data is recorded in Tawk.to. This includes choosing which data fields go into which fields of Tawk.to, setting up custom formats, and filtering out unwanted information.

How often does the data sync between TextIt and Tawk.to?

The data sync between TextIt and Tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from TextIt to Tawk.to?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between TextIt and Tawk.to?

Yes, you can set conditional logic to control the flow of data between TextIt and Tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.