
When this happens...
New contact Arrives

Automatically do this!
Create Candidate
Update Candidate
Create Contact
Update Contact
Create Organization
Update Deal
Create Job
Update Organization
Update Job
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When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Add a new contact to ATZ CRM.
Create a candidate profile in ATZ CRM for tracking and follow-up.
Update a candidate's details in ATZ CRM.
Remove a candidate record from ATZ CRM.
Triggered when a contact is deleted from ATZ CRM.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tiledesk and ATZ CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in ATZ CRM (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in ATZ CRM. This includes choosing which data fields go into which fields of ATZ CRM, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and ATZ CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and ATZ CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreATZ CRM is a comprehensive customer relationship management platform designed to streamline your sales and customer service processes. It offers tools for managing contacts, tracking sales, and enhancing customer interactions, making it ideal for businesses looking to improve their customer engagement and sales efficiency.
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