
When this happens...
New contact Arrives

Automatically do this!
Generate Alt Text
Update Alt Text
Delete an Image
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and AltText.AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in AltText.AI (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in AltText.AI. This includes choosing which data fields go into which fields of AltText.AI, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and AltText.AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and AltText.AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreIt automatically generate alt text for images in over 130 languages. Improve SEO and site accessibility.
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