
When this happens...
New contact Arrives

Automatically do this!
Enable Integrations or automations with these events of Tiledesk and birthdaybot
runs when new contact arrives
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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To start, connect both your Tiledesk and birthdaybot accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in birthdaybot (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in birthdaybot. This includes choosing which data fields go into which fields of birthdaybot, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and birthdaybot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and birthdaybot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreBirthdayBot is the app to keep track of office birthdays and anniversaries. BirthdayBot keeps everyone informed about upcoming birthdays. It also ensures all the members of your team get a proper b-day celebration whether they are working in the office or remote!
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