Connect Tiledesk and Brevo to Build Intelligent Automations
Choose a Trigger
When this happens...
New contact Arrives
Choose an Action
Automatically do this!
Unsubscribe Contact
Send Transactional Email
Find Contacts
Get Contacts in a List
Add Or Update Contact
Create Folder
Create List
Search List
Search Folder
Find List In Folder
Add Contacts To List
Update Contact
Find Company
Add Or Update Company
Delete Company
Find Deals
Delete Deal
Create Or Update Deal
Get Account Details
Send Test Campaign Email
Send Transactional SMS
Get Campaign Data
Ready to use Tiledesk and Brevo automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Contact Unsubscribed
Triggers when a Brevo contact unsubscribes from a list they belonged to
Contact Updated
Triggers when contact updated
Transactional Email Opened
Triggers when a Brevo transactional email is opened
Transactional Email Hard Bounced
Triggers when a Brevo transactional email is hard bounced.
Transactional Email Delivered
Triggers when a Brevo transactional email is delivered
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
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Frequently Asked Questions
To start, connect both your Tiledesk and Brevo accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in Brevo (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in Brevo. This includes choosing which data fields go into which fields of Brevo, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and Brevo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and Brevo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreAbout Brevo
Sendinblue is a digital marketing platform that offers tools for email marketing, SMS campaigns, chat, CRM, marketing automation, and transactional email services.
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