Connect Tiledesk and BulkGate to Build Intelligent Automations
Choose a Trigger
When this happens...
New contact Arrives
Choose an Action
Automatically do this!
Add a Contact
Update a Contact
Get a Contact
Blacklist a Number
Check Blacklisted Number
Remove a Blacklisted Number
Check Credit Balance
Send a Marketing Bulk SMS Message
Ready to use Tiledesk and BulkGate automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Do thisActions
Action is the task that follows automatically within your Tiledesk integrations.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
Create support request
Create a new support request with an initial message.
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Frequently Asked Questions
To start, connect both your Tiledesk and BulkGate accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in BulkGate (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in BulkGate . This includes choosing which data fields go into which fields of BulkGate , setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and BulkGate typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and BulkGate . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreAbout BulkGate
Bulkgate is a comprehensive platform designed for businesses to streamline their communication through bulk messaging services. It offers tools for sending SMS, Viber, and other messaging services to engage with customers effectively.
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