Full list

Supported Triggers & Actions

Everything you can automate between Tiledesk and Clientjoy.

When this happensTriggers

A trigger is an event that starts a workflow.

New contact  Arrives

New contact Arrives

runs when new contact arrives

New Invoice is created

New Invoice is created

Triggers when a new invoice in created.

New Customer Added

New Customer Added

Runs when new customer added

New Lead Is Added

New Lead Is Added

Runs when new lead is added

New Proposal Created

New Proposal Created

Runs when new proposal created

Lead Is Updated

Lead Is Updated

Runs when lead is updated

Do thisActions

Action is the task that follows automatically within your Tiledesk integrations.

Create a Contact

Create a Contact

Add a new Contact to Tiledesk.

Send Message to Conversation

Send Message to Conversation

Send a message into a support ticket or conversation

Invite a team member

Invite a team member

Invite a new team member by email and set their role

Create saved reply

Create saved reply

Add a reusable message (title and text) to use in chats.

Create tag

Create tag

Create a tag to organize conversations

Create support request

Create support request

Create a new support request with an initial message.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations Tiledesk
Tiledesk + Clientjoy
Tiledesk logo

About Tiledesk

Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.

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Integrations Clientjoy
Clientjoy + Tiledesk
Clientjoy logo

About Clientjoy

Agencyjoy applications include client onboarding, project management, invoicing, and communication tools. It enables efficient organization, enhancing client relationships, and optimizing workflows, thereby helping agencies deliver better services and improve overall productivity in the digital marketing and creative sectors.

Learn more

Frequently Asked Questions

How do I connect Tiledesk and Clientjoy?

Sign up for a free viaSocket account, then authorize both your Tiledesk and Clientjoy accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Tiledesk and Clientjoy as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Tiledesk to Clientjoy?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Clientjoy. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Tiledesk triggers actions in Clientjoy, and a separate workflow where Clientjoy triggers actions in Tiledesk. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Tiledesk and Clientjoy. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Tiledesk and Clientjoy integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.