
When this happens...
New contact Arrives

Automatically do this!
Create User
Update User
Delete a user
List Licences
Create License
Update License Key
Delete a License By Key
List Products
Create Product
Update Product
Delete Product
Create Role
Update Role
Delete Role
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When this happensTriggers
A trigger is an event that starts a workflow.
runs when new contact arrives
Triggers when a license is updated.
Action is the task that follows automatically within your Tiledesk integrations.
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tiledesk and cryptlex accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in cryptlex (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in cryptlex. This includes choosing which data fields go into which fields of cryptlex, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and cryptlex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and cryptlex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreCryptlex is a comprehensive software licensing and distribution platform that provides developers with tools to manage software licenses, protect applications, and automate the software distribution process. It offers features such as license key generation, activation, and deactivation, along with analytics to track software usage and compliance.
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