
When this happens...
New contact Arrives

Automatically do this!
Enable Integrations or automations with these events of Tiledesk and DataConnectPro
runs when new contact arrives
Add a new Contact to Tiledesk.
Send a message into a support ticket or conversation
Invite a new team member by email and set their role
Add a reusable message (title and text) to use in chats.
Create a tag to organize conversations
Create a new support request with an initial message.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Tiledesk and DataConnectPro accounts to viaSocket. Once connected, you can set up a workflow where an event in Tiledesk triggers actions in DataConnectPro (or vice versa).
Absolutely. You can customize how Tiledesk data is recorded in DataConnectPro. This includes choosing which data fields go into which fields of DataConnectPro, setting up custom formats, and filtering out unwanted information.
The data sync between Tiledesk and DataConnectPro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Tiledesk and DataConnectPro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
Learn MoreDataConnectPro is a comprehensive platform designed to streamline and enhance data integration and management processes. It offers robust tools for connecting, transforming, and analyzing data from various sources, enabling businesses to make data-driven decisions efficiently. With its user-friendly interface and powerful features, DataConnectPro is ideal for organizations looking to optimize their data workflows and improve operational efficiency.
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